Outsourcing testing activities are becoming increasingly popular in this day and age. A lot of companies want to outsource their testing activities to third parties and concentrate on product development and delivery.
Testing is often mistakenly not as important as development, but the reality proves the opposite. When testing is outsourced to a vendor, it ensures that thorough complete end-to-end testing is carried out at the highest quality. As a result, a better and more properly tested high-quality product can be deployed for production.
1. Improve product quality
Outsourcing testing companies have many testing professionals with expertise and experience in specific testing.
Testing companies have diverse testing methods, which are constantly updated, including new tools and technologies. They understand and provide good and appropriate testing methods, bringing the highest efficiency.
In some cases, the outsourced testing service is not only a more reliable option, but it can also provide the quality assurance specified in the contract. Products will be in sync with your expectations.
2. Objective view
Outsourcing testing can bring objectivity to a product by incorporating third-party views. The views of independent outsourcing testing companies can be very helpful. The evaluation and analysis of testing results will be more objective than the results of an internal evaluation. Since then, finding defects and failures has often been more effective, and the quality of the product has been improved.
Several levels of independence can be identified, listed here from the lowest level of independence to the highest:
· tests by the person who wrote the item under test;
· tests by another person within the same team, such as another programmer;
· tests by a person from a different organizational group, such as an independent test team;
· tests designed by a person from a different organization or company, such as outsourced testing or certification by an external body.
3. Save cost and time
If you outsource testing to a vendor, the vendor handles all preparation required (such as test environment setup, defect tracking tool, test management tool, and several other tools, etc.). You can also give instructions on the tools you need, the required number of iterations, the expected reporting type, etc.
The cost of outsourcing testing services is usually lower than the cost of building an independent test team in the enterprise (cost for test equipment, personal income taxes, insurance for employees, etc.); if you cooperate with an independent testing company, you can reduce a lot of costs and ensure profits. Instead of hiring professional testers, outsourcing testing companies can also help to save on labour costs.
Besides the above advantages, outsourcing testing provides significant savings in strategic planning and management time. The respective project managers can then focus more on the appropriate business areas and concentrate on reorganizing their internal teams to develop core objectives.
4. Focus on core business areas
As one of the most important advantages of testing outsourcing is the focus on core business areas. Using outsourcing testing services allows companies to have more time to concentrate on other projects. Because they have the knowledge and expertise in specific types of testing to handle the software testing process, you can focus on product development and other aspects of your products by working with a testing outsourcing company.
Besides the advantages of outsourcing testing, there are also disadvantages. However, depending on the company's requirements, you can choose the right options.
Remember to choose your vendor carefully! A good outsourcing testing company will ensure that the product complies with all quality standards and provides an unbiased and impartial view of the application or product.
*Reference Document
Foundations of Software Testing: ISTQB Certification